Are you struggling with impolite colleagues or people? Often times we interpret clashing or different personality types in a negative manner, leading to conflict as a result of misunderstanding. Join us in analysing David's communication style and how different personality types can respond in a constructive manner.

Written for an EXPERT. Your analytical, thorough approach isn't the problem. In fact, it's a strength. The challenge is that about 75% of people process information and communicate differently than you do. They're not trying to be difficult - they're just speaking a different language.